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Support Article

Sessions redirected to login screen in Pega 7.1.9



In Pega 7.1.9 Project Management Framework (PMF), timed-out sessions are redirected to a login screen which does not have styling.

Error Messages

No error message are found in the logs, tracer or with fiddler.

Steps to Reproduce

1. Login to PMF production <URL>.
2. Open a work item of any kind. 
3. Leave your session open overnight. The next morning try to use your session by clicking a link on the dashboard or searching for an item.

Root Cause

A defect in Pegasystems’ code or rules in the area of passivation based on database as storage.


This issue is scheduled to be resolved in Pega 7.1.11.


Published January 31, 2016 - Updated October 8, 2020

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