Support Article

Shared Path images are not included in generated PDF



User has a requirement to generate a pdf with some contents and also include the images from the shared path.

Error Messages

Not Applicable

Steps to Reproduce

Click on control in section to generate PDF.

Root Cause

An issue in the custom application code or rules, user was trying to fetch the image from relative path from some other machine and not from the ServiceExport from the server.

Shared path will not be accessed while generating PDF.


User must use relative path of /ServiceExport location from Pega temp directory.

Published February 21, 2017 - Updated March 5, 2017

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