Support Article

Shared Path images are not included in generated PDF

SA-33979

Summary



User has a requirement to generate a pdf with some contents and also include the images from the shared path.

Error Messages



Not Applicable


Steps to Reproduce



Click on control in section to generate PDF.


Root Cause



An issue in the custom application code or rules, user was trying to fetch the image from relative path from some other machine and not from the ServiceExport from the server.

Shared path will not be accessed while generating PDF.

Resolution



User must use relative path of /ServiceExport location from Pega temp directory.

Published February 21, 2017 - Updated March 5, 2017


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