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Support Article

Shared Reports does not render in Firefox post Pega 7 upgrade



'Shared Reports' container does not render for 'Category' and 'Owner' tabs in the Report Browser in left pane in Firefox, it renders fine in IE browser. User has this functionality under a new Accordion and not under 'Monitor Assignments' like out-of-the-box (OOTB) 'Manager' portal.

If this functionality is moved from '
Monitor Assignments' to another Accordion, reported issue is reproducible in OOTB 'Manager' portal also.

Error Messages

No error messages.

Steps to Reproduce

1. 'Save As' the OOTB 'MgrLeftPanel' Section.
2. Add a new Accordion and drag the "pzMgrMonitorActivity" under this new Accordion and remove it from 'Monitor Assignments' Accordion.

When the OOTB 'Manager' portal is opened in Mozilla Firefox browser, the 'Shared Reports' does not render.

Root Cause

The control pyDisplayCategories that is responsible to render the requisite is an internal control, that cannot be used wherever required.


This is not a supported use case, 'Shared Reports' are visible when configured in Monitor Assignments.

Published August 14, 2015 - Updated October 8, 2020

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