Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

"ShowAllOperators" is not showing worklist of selected operator



In the My Group, when an operator is selected from " View List for" DropDown, the same worklist returns for all the operators. "ShowALLOperators" is a out of box control of Pega-Gadgets:07-10-01 ruleset.

Error Messages

Not Applicable

Steps to Reproduce

  1. Go to the "MyGroup" section of "Data-Portal" Class. Select any operator from "View List For" dropdown. This will display the same worklist for any selected operator.

Root Cause

Rule Limitation.


This issue is fixed by interchanging the filter conditions in the WorkList • ALL listview from Assign-Worklist class. The following steps address the issue. 
  1. Open the above rule.
  2. Goto content tab, observe filter crieteria.
  3. Add a filter condition at the end (C).
  4. Add following values to the newly added row(A,.pxAssignedOperatorID, is equal, param.UserID).
  5. Remove the first row.
  6. Have the logic as "A AND B".


Published February 18, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us