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Support Article

'Showing recent reports' title is not read by JAWS

SA-28326

Summary



JAWS (version 16) skips Showing recent reports title when Reports is launched from Case Manager portal on Internet Explorer 11. It directly reads out the first actionable element check box for Charts.

Error Messages



Not Applicable

Steps to Reproduce

  1. Deploy PegaWAI.
  2. Open Reports, and try navigating Reports with JAWS screen reader.

Root Cause



The Accessibility settings for pzRBShortcutsTitle7 section to show all reports were not enabled.

Resolution



Apply HFix-29535.
Suggest Edit

Published October 6, 2016 - Updated October 8, 2020

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