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Support Article

Signature causes "outside current transaction" in Snapstart URL

SA-36349

Summary



When completing assignments in a screen flow through a Snapstart URL, any interaction with the Signature control (Accept or Clear) causes an error when trying to perform another action.


Error Messages



This action is not allowed as it is outside the current transaction.


Steps to Reproduce

  1. Click Accept in Capture Signature control
  2. Click Other Actions
  3. Click Add Attachments


Root Cause



A defect in Pegasystems’ code or rules: the actionSection variable is not defined and processActionDefault method of pzpega_ui_doc_submit.js causes the form to reload with an old transaction ID as pega.u.d.url is holding the old URL. This causes a transaction ID mismatch.

Resolution



Apply HFix-33027
Suggest Edit

Published April 24, 2017 - Updated October 8, 2020

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