Support Article

Signature control not working with a touchscreen PC



The users with a hybrid touchscreen laptop are unable to save data after using Signature control. This only affects Chrome.

Error Messages

Not Applicable

Steps to Reproduce

Use signature control with touchscreen and use mouse to try and save data.

Root Cause

Hybrid touchscreen devices are not fully supported at this time.


Navigate to chrome://flags and disable touch events.

Published March 2, 2017 - Updated March 10, 2017

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