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Support Article

Signature control not working with a touchscreen PC

SA-34456

Summary



The users with a hybrid touchscreen laptop are unable to save data after using Signature control. This only affects Chrome.


Error Messages



Not Applicable


Steps to Reproduce



Use signature control with touchscreen and use mouse to try and save data.


Root Cause



Hybrid touchscreen devices are not fully supported at this time.

Resolution



Navigate to chrome://flags and disable touch events.


Published March 10, 2017 - Updated October 8, 2020

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