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Support Article

SilverLight Control error in LaunchWordMerge

SA-45648

Summary



WordMerge functionality does not work when using a Pega Web Mashup.


Error Messages



SilverLight Control ERROR in 'LaunchWordMerge': [Xml_UnexpectedTokenEx]Argomenti: =;;;19;932Debugging resource strings are unavailable. Often the key and arguments provide sinformation to diagnose the problem.. Go To http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.50907.00&File=System.Xml.dll&Key=Xml_UnexpectedTokenEx


Steps to Reproduce



Launch Word Merge from a Pega Web Mashup page.


Root Cause



A defect or configuration issue in the operating environment.

The pyheadercookiesset used in Pega was correctly including an ADRUM cookie from AppDynamics (a third-party monitoring software used within the Mashup application). However, this cookie failed during XML reader parsing in Silverlight due to an unescaped character that was present within the cookie.



Resolution

Apply HFix-37824.


Suggest Edit

Published November 9, 2017 - Updated October 8, 2020

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