Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Skin built in PRPC v6.2 does not work in PRPC v7.1.5

SA-575

Summary



A skin built in PRPC 6.2 SP2 portal does render correctly after updating the application to PRPC 7.1.5 with OOTB portals.


Error Messages



None. Distorted portal.


Steps to Reproduce



Open a skin built for 6.2sp2  portal on a 7.1.5 system.
ModifyOOTB pyCaseManager portal and change the skin from pyEndUser 71 to the one made for PRPC 6.2 SP2 portal
Launch the portal. 


Root Cause



The root cause of this problem is a defect in customer application code/rules. Portals in 6.2 SP2 have different layout and containers from the new portal introduced as part of Pega 7.x.

Styles for these new layouts are specified in the OOTB skins and hence, should be styled from the Skin designer. Using skins made for 6.x portals would yeild distorted UI if used with 7.x portals.



Resolution



Do not reference 6.x Skins meant for 6.x portals in 7.1.x portals.

 
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us