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Support Article

Skin changes are not applying as expected for header

SA-36720

Summary



User has overridden the Label formats like Standard and Heading 2.

However for header2, color is not displaying as skin changes. That is, for standard format, user has updated the font color has red, however same color is applied to heading2 also.

In other other places in same screen it is showing black color for heading2.


Error Messages



Not Applicable


Steps to Reproduce



1. Override standard and heading2 formats for label.
2. Configure a section with heading2 and standard format labels.


Root Cause



A software use or operation error.

For free form layouts, color CSS value inherited from td.dataLabelRead CSS, hence it is applying the standard format color.

In this scenario, case body rendering by using pzActionAreaContent section, in which it includes the content in free form layout.

However, for dynamic layouts with div based layout, it does not have any inheritance for color, then it is displaying heading2 color as expected.

Resolution



Perform the following local-change:

After removing color:inherit for heading2 mixin from skin, then it is working as expected.


Published May 6, 2017 - Updated October 8, 2020

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