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Support Article

Slow performance issues with VBD



After installing the HFix-24382, which is related to one of the VBD issue, user is now facing a new issue of slow performances while performing load test.

Error Messages

No error messages; this is related to slow performance.

Steps to Reproduce

Perform load tests in VBD environment.

Root Cause

A defect or configuration issue in the operating environment.


Advised user to setup one or more GridGain nodes in the load test environment. Pega does not have any recommendation on the exact number of GridGain nodes that needs to be installed as it depends on the load.

Do a setup of multiple GridGain nodes in single or multiple systems and test the behavior in the lower environment first prior to replicating the similar setup in the production environment.

Refer to the below link to refer the DSM installation guide “VBD Installation” for more details on Grid Gain nodes and configuring the same:

Published January 31, 2016 - Updated October 8, 2020

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