Support Article
Slow processing with DB errors in the log
SA-53082
Summary
Screen-to-screen performance degradeds for an application. The user logins are un-affected. However, database error occurs.
Error Messages
From: (A2C1E9C2B26C13B76D05B6EBC19063188:XXXServices)
SQL: MERGE INTO XXXXXXXXX.pr_sys_appcache_entry t USING (VALUES (…
Steps to Reproduce
Unknown
Root Cause
Process Commander Cache was corrupt.
Resolution
Use the Process Commander 7.2.1 database Cache Clear script.
Published January 31, 2019 - Updated October 8, 2020
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