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Support Article

Slow processing with DB errors in the log



Screen-to-screen performance degradeds for an application. The user logins are un-affected. However, database error occurs.

Error Messages

From: (A2C1E9C2B26C13B76D05B6EBC19063188:XXXServices) 
     SQL: MERGE INTO XXXXXXXXX.pr_sys_appcache_entry t USING (VALUES (…

Steps to Reproduce


Root Cause

Process Commander Cache was corrupt.


Use the Process Commander 7.2.1 database Cache Clear script.

Published January 31, 2019 - Updated October 8, 2020

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