Slow segment as Pega-MKT-Engine agents were not activated
SummaryA segment is running but it never ends with Pega Marketing 7.13.
Error MessagesNot Applicable
Steps to ReproduceSelect a segment and run it.
Root CauseBehind the scene, a Pega-MKT-Engine agent was processing the segment. Pega-MKT-Engine agents were not activated and hence segment was not processed.
ResolutionOpen the Agent Schedule rule for rulesetPegaMKT-Engine and select the "Enable this agent" checkbox (under "Agent-Wide Settings").
Published May 24, 2017 - Updated July 20, 2017