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Support Article

SMA does not connect to node when SSL certs install



SMA does not connect to Pega node after SSL certificates are installed on the server side.

Error Messages

com.pega.jmx.ui.util.JMXClientException: Fail to instantiate WASJMXConnector
Failed to get mbean server connection
SMA ERROR: Failed to create admin client
CWWMC0016E: The system cannot create a SOAP connector to connect to host <host> at port <port>.

Steps to Reproduce

Install SSL certificates at the Websphere NDM (Network Deployment Manager) level.

Root Cause

The root cause of the issue is due to Websphere 7 not validating self sign certificate in the trust.p12 at the NDM level.


This issue is resolved by installing the certificate at the node level.

Published January 31, 2016 - Updated October 8, 2020

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