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SMA Factory Report generation fails with NullPointerException



When user goes to the Factory Report SMA > Advanced > Reports > Factory Reports, user receives below error.

Error Messages

Exception during engine invocation:
at com.pega.pegarules.priv.factory.ConcurrentSimplePoolWithPruning.getReport(
at com.pega.pegarules.priv.factory.SimplePool.getReport(

Steps to Reproduce

Go to SMA > Advanced > Reports > Factory Reports.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-27306.


Suggest Edit

Published May 4, 2016 - Updated October 8, 2020

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