Support Article
SMA Factory Report generation fails with NullPointerException
Summary
When user goes to the Factory Report SMA > Advanced > Reports > Factory Reports, user receives below error.
Error Messages
Exception during engine invocation:
com.pega.pegarules.management.internal.ReportsAPI.FactoryReports
java.lang.NullPointerException
at com.pega.pegarules.data.internal.clipboard.PropertyReferencePoolImpl.estimateSize(PropertyReferencePoolImpl.java:149)
at com.pega.pegarules.priv.factory.ConcurrentSimplePoolWithPruning.report(ConcurrentSimplePoolWithPruning.java:232)
at com.pega.pegarules.priv.factory.ConcurrentSimplePoolWithPruning.getReport(ConcurrentSimplePoolWithPruning.java:252)
at com.pega.pegarules.priv.factory.SimplePool.getReport(SimplePool.java:129)
at com.pega.pegarules.management.internal.ReportsAPI.FactoryReports(ReportsAPI.java:393)
Steps to Reproduce
Go to SMA > Advanced > Reports > Factory Reports.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-27306.
Published May 4, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.