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Support Article

Smart Info area hover orver throws a JS Error

SA-2811

Summary



Script error is coming when hover the mouse on Icon  to get smart info pop up

Error Messages



Message: 'pega.c.UIElement.smartInfoObj' is null or not an object


Steps to Reproduce



Step 1 : Create a Icon in section.
Step 2 : Configure the icon in such a way that whenever we hover the icon smart info pop up should come
Step 3 : When hover on the Icon then reported script error is coming.


Root Cause



Accessing the pega.c.UIElement.smartInfoObj API with out checking whether it is defined or not.

Resolution



Provided
Hfix-7811

Published January 31, 2016 - Updated October 8, 2020

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