Support Article
Smart Info not displaying complete values
SA-8619
Summary
Smart Info not displaying complete values.
Error Messages
Not Applicable
Steps to Reproduce
Configure a Smart Info pop-up in the Report Definition
When you hover the mouse, the smart info is displayed, but on expanding the section, contents are not completely displayed.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This issue is resolved through the following Local-change:
A non-auto generated section is used and included in the section where the Smart Prompt is configured.
(function(){
var popup = document.getElementById("smartInfoPngOk") || document.getElementById("smartInfo");
if(popup) {
var popupBottom = popup.offsetTop + popup.offsetHeight;
if(popupBottom > document.body.offsetHeight) {
popup.style.top = popup.offsetTop - (popupBottom - document.body.offsetHeight) + "px";
popup.style.height = popup.offsetHeight + "px";
popup.style.overflow = "auto";
} else {
popup.style.height = popup.offsetHeight + "px";
popup.style.overflow = "auto";
}
}
})();
Published January 31, 2016 - Updated October 8, 2020
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