Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Smart Info Pop-up Inconsistent



Smart Info Pop-up is taking too long to render the section. It is also inconsistent when used in repeating grid.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a repeating grid layout.
  2. On one of the textfields use OnHover event to Show SmartInfo.

Root Cause

The root cause of this problem is software use/operation error. You clicked on a button to display the smart info. Before the smart info is displayed, you moved the cursor to another position.
Smart info will take the current  cursor position and will be displayed at that point. It will not close untill and unless the mouse cursor is back to the place where it was launched.


This issue is resolved through the following Local-change:
  1. Use SmartInfoClickable to close the smart info pop-up.
  2. Insert this section at the bottom of the SmartInfo section that you have configured.

Published June 12, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us