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Support Article

Smart Info Pop-up Inconsistent

SA-8561

Summary



Smart Info Pop-up is taking too long to render the section. It is also inconsistent when used in repeating grid.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a repeating grid layout.
  2. On one of the textfields use OnHover event to Show SmartInfo.

Root Cause



The root cause of this problem is software use/operation error. You clicked on a button to display the smart info. Before the smart info is displayed, you moved the cursor to another position.
Smart info will take the current  cursor position and will be displayed at that point. It will not close untill and unless the mouse cursor is back to the place where it was launched.



Resolution



This issue is resolved through the following Local-change:
  1. Use SmartInfoClickable to close the smart info pop-up.
  2. Insert this section at the bottom of the SmartInfo section that you have configured.

Published June 12, 2015 - Updated October 8, 2020

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