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Support Article

SmartDispute 7.14 Visa VROL mapping incorrect



The VROL mapping is different in Smart Dispute 7.14 than what is expected based on APIs documented by Visa. 

Error Messages

ValueNotInLocalList False TransactionProcessedMoreThan10DaysFromTranDateInd

Steps to Reproduce

  1. File chargeback
  2. Inspect mapping on clipboard

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-25269
Suggest Edit

Published January 5, 2016 - Updated October 8, 2020

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