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Support Article

Smartinfo on Checkbox is behaving improperly with hover action



Performance degrades while selecting the radio button option on using the Hover event in the Actions to display the tooltip.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure an Input radio button.
  2. Add a ShowSmartInfo action for the Hover action.

Root Cause

A defect in Pegasystems’ code or rules.

The Hover for SmartInfo overlapped with the radio buttons during the Hover action. Hence, radio buttons were not clickable.


Perform the following local-change:

Add the below style in the UserWorkForm:


.smarttip-container .arrow.right {
     top: -20px !important; 
     font-size: 13px !important;
     border-width: 0.50em !important;
     right: 10px !important;


Published February 12, 2020 - Updated December 2, 2021

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