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Support Article

SmartInfo tooltip section not displaying correctly in IE

SA-79772

Summary



SmartInfo tooltip section contains a large label. On hovering the mouse on the icon, the SmartInfo expands and a scrollbar displays. This occurs in the Internet Explorer browser.


Error Messages



Not Applicable


Steps to Reproduce



In a Simple Question rule used in the Survey, in the Advanced tab of the Survey, provide a SmartInfo reference Section. The SmartInfo section must have a long label. View the behavior in Chrome and Internet Explorer browsers.


Root Cause



A defect or configuration issue in the Internet Explorer browser.


Resolution



Perform the following local-change:

Add the below style in the UserWorkForm.

<style>
  .smarttip-container, .smartInfoContainer, .smartInfoMain{
    max-width:100%;
  }
</style>

Published August 15, 2019 - Updated December 2, 2021

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