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Support Article

SmartInfo tooltip section not displaying correctly in IE



SmartInfo tooltip section contains a large label. On hovering the mouse on the icon, the SmartInfo expands and a scrollbar displays. This occurs in the Internet Explorer browser.

Error Messages

Not Applicable

Steps to Reproduce

In a Simple Question rule used in the Survey, in the Advanced tab of the Survey, provide a SmartInfo reference Section. The SmartInfo section must have a long label. View the behavior in Chrome and Internet Explorer browsers.

Root Cause

A defect or configuration issue in the Internet Explorer browser.


Perform the following local-change:

Add the below style in the UserWorkForm.

  .smarttip-container, .smartInfoContainer, .smartInfoMain{

Published August 15, 2019 - Updated December 2, 2021

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