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Support Article

SMS Inbound response behavior lost after Listener restart

SA-39753

Summary



SMS Inbound Listener response behavior configuration is lost after restarting the Inbound SMS Listener.



Error Messages

Not Applicable



Steps to Reproduce


  1. Configure a Response Behavior on an SMS Inbound Listener
  2. Toggle the Running switch to Start or Stop the Listener
  3. Refresh the screen



Root Cause



A defect in Pegasystems’ code or rules. Issue with copying data from the landing page to the Inbound SMS Account instance.

Resolution



Apply HFix-35062

Published August 11, 2017 - Updated December 2, 2021

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