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Support Article

Snapstart URL does not create a new thread



A Snapstart URL is used to open work objects. A new tab is opened but the STANDARD thread is always used instead of a new thread.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure an activity to open a work object.
  2. Call the activity using a Snapstart URL.

Root Cause

The STANDARD thread is the default thread used when accessing the application through a Snapstart URL.


Use the RedirectAndRun activity to generate a new thread when opening the work object.
Suggest Edit

Published September 29, 2015 - Updated October 8, 2020

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