Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

SOAP Connect Rule navigation to Parse rule does not work



Using Open icon to navigate from SOAP Connect rule to parse rule in developer's portal, it indicates that the parse does not exist and initiates the creation of a new rule.

Error Messages

Not Applicable.

Steps to Reproduce

Open Connect SOAP rule and click Open icon to open Parse XML rule.

Root Cause

The root cause of this problem is rule contains multiple keys which is causing issue while opening the rule through Open icon.


This issue is resolved by HFix-22245 which takes care of multiple keys for a rule while opening that rule through Open icon.

Published June 8, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us