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Support Article

Soap Response Error Could not handled in Pega

SA-28596

Summary



Provided jump condition in the Connect-SOAP Activity step.  Activity is being skipped when connect soap returns fault message.

Error Messages



com.pega.pegarules.pub.services.RemoteApplicationException: SOAP service failed
at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.step15_circum0(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:4048)
at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.perform(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:308)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pegarules.generated.activity.ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.step8_circum0(ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.java:1032)
at com.pegarules.generated.activity.ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.perform(ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.java:189)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pegarules.generated.activity.ra_action_createposition_8be117d66e5605b437d32aab0673a145.step3_circum0(ra_action_createposition_8be117d66e5605b437d32aab0673a145.java:555
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)
Caused by: com.pega.apache.axis2.AxisFault: invalid username or password
at com.pega.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:531)
at com.pega.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:375)
at com.pega.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:421)
at com.pega.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at com.pega.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.step14_circum0(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:3945)
at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.perform(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:291)

Steps to Reproduce

  1. Create activity with Connect Soap
  2. Try to do exceptional handling when service fails. which will not be working.

Root Cause



Application is not able to process the jump condition since Enable Conditions after this action is not checked

Resolution



Check the Enable Conditions after this action checkbox in Jump condition of Connect-SOAP step.

Published October 7, 2016 - Updated October 8, 2020

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