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Support Article

SOAP Service request not getting logged in Pega logs

SA-17688

Summary



com.pega.pegarules.integration.engine.internal.ServiceHelper is logging null instead of request XML for SOAP Service.

Error Messages



Getting null in place of request xml in logs:

( engine.internal.ServiceHelper) DEBUG XXXXXXXXXXXXXXXXXXXXXX UIVS30 - Received org.apache.xerces.dom.DeferredElementNSImpl value '[RequestGetApplicationStatusSBD: null]'


Steps to Reproduce



1) Set the logging level for com.pega.pegarules.integration.engine.internal.ServiceHelper as DEBUG.
2) Invoke SOAP service.
3) Check the Pega logs.


Root Cause



com.pega.pegarules.integration.engine.internal.ServiceHelper is not written to print request XML for SOAP Service.

Resolution



Pega provided  'com.pega.pegarules.integration.engine.internal.util.SOAPUtils' logger for logging request XML for SOAP Service.

Published January 31, 2016 - Updated October 8, 2020

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