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Support Article

Sort functionality does not work in Delegation table



Sort functionality, for columns in the delegated table, does not work for a Date which contains a combination of upper and lower case letters. However, the same works  only for upper case letters.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the application
  2. Navigate to Configuration > General Configurations > Delegation Table.
  3. Click the column name to Sort.

Root Cause

This behavior is as per Pega product design.


Here’s the explanation for the reported behavior:

The values that are sorted in the report are from the database. Sorting occurs at the database level, where the settings (for sorting) are in the ASCII format.

Published August 15, 2019 - Updated December 2, 2021

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