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Support Article

Sorting is not working in reports



Report definition sorting doesn’t work for columns in list, this list has been drilled down from a summary report.

Error Messages

2016-10-19 13:28:19,386 [ttp-apr-8282-exec-28] [TABTHREAD1] [ ] [ PegaRULES:07.10] (nuSortAction._baseclass.Action) ERROR   - pzGridHeaderMenuContextPage is null.

Steps to Reproduce

(Open a list type report definition that has records.)

(Summarize the report on a column)

(Then drill down to a list from this summarized report)

(Try to sort)

(And note that sorting fails, this is the issue.

Root Cause

A defect in Pegasystems’ code or rules. Fixed by modifying pzgridmenusortaction activity. Page name is not resolved properly. Replace dot with underscore and use getreference.


Apply HFix-30088. Below is the screenshot of the scenario after the hotfix is applied.


Published October 27, 2016 - Updated October 8, 2020

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