Support Article
Sorting is not working in reports
SA-29361
Summary
Report definition sorting doesn’t work for columns in list, this list has been drilled down from a summary report.
Error Messages
2016-10-19 13:28:19,386 [ttp-apr-8282-exec-28] [TABTHREAD1] [ ] [ PegaRULES:07.10] (nuSortAction._baseclass.Action) ERROR - pzGridHeaderMenuContextPage is null.
Steps to Reproduce
(Open a list type report definition that has records.)
(Summarize the report on a column)
(Then drill down to a list from this summarized report)
(Try to sort)
(And note that sorting fails, this is the issue.
Root Cause
A defect in Pegasystems’ code or rules. Fixed by modifying pzgridmenusortaction activity. Page name is not resolved properly. Replace dot with underscore and use getreference.
Resolution
Apply HFix-30088. Below is the screenshot of the scenario after the hotfix is applied.
Published October 27, 2016 - Updated October 8, 2020
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