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Support Article

Space in rule name is permitted for Report Category



PRPC allows you to have a space in the rule name when you create a report category rule. But when you try to search for one such rule and open, it throws - "Unable to open instance Error: Can't find record"

Error Messages

"Unable to open instance Error: Can't find record"

Steps to Reproduce

1.  Create a Category with space in the name.
2.  Try to open the rule from App Explorer or reference in a report (and check in report).

Root Cause

The root cause of this problem is a defect in the Pegasystems’ code/rules.
There is a missing JavaIdentifer validator that needs to be added "pyCategoryName" property which in "Rule-Category" class.


This issue is resolved by hotfix item

Published January 31, 2016 - Updated October 8, 2020

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