Spaces display instead of special characters in outbound mails
Spaces display instead of single quotes (') and registered marks (®) in outbound mails.
Steps to Reproduce
Open any correspondence email. Spaces occur instead of single quotes (') and registered marks (®).
A defect or configuration issue in the operating environment.
Encoding option on the mail server for outbound messages is not UTF-8. The mail content sent from Pega has the correct UTF-8 charset.
Perform the following local-change:
Modify the mail server encoding option for outbound emails to support UTF-8 charset.