Support Article
Special characters are HTML encoded in List-to-List copy
SA-11653
Summary
In the List-to-List control, whenever any special characters (for example: "(),<>,?") exist in the field content and a list item is copied, the special characters are changed to a HTML encoded value. For example, the left parenthesis character gets converted to '(', and the right parenthesis gets converted to ')'.
Error Messages
Not Applicable
Steps to Reproduce
In the List-to-List control, copy content with special characters from the left to the right to observe the reported behaviour.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This issue is resolved by HFix-3137.
Published July 21, 2015 - Updated October 8, 2020
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