Support Article
Special characters in URL blocked by Siteminder
SA-9643
Summary
Special characters in PRPC URLs are blocked by Siteminder. For example, the following character codes are considered as bad characters " %00-%1f,%7f-%ff,%25". The developer portal produces URLs with these special characters in various places, including simple landing pages.
Error Messages
403 forbidden access.
Steps to Reproduce
Use the developer portal with Siteminder website protection.
Root Cause
Third party software blocking access to developer portal functions.
Resolution
The explanation for this behavior is as follows: The developer portal is a robust authoring tool and requires the ability to send URLs with special characters in them. The user portals do not. This issue was resolved by configuring Siteminder to allow these special characters.
Published June 12, 2015 - Updated October 8, 2020
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