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Support Article

SPPR_SYS_RESERVEQUEUEITEM_B stored procedure performs poorly



When reviewing the ALERT log, performance alerts display for SPPR_SYS_RESERVEQUEUEITEM_B standard stored procedure.

Application database is Oracle.

Error Messages


Steps to Reproduce


Root Cause

The standard stored procedure included an incorrect orderby clause.


Perform the following local-change:

Provide an updated SPPR_SYS_RESERVEQUEUEITEM_B standard stored procedure.

This update implements the following alteration:

Change the orderby clause used by the stored procedure from:

orderby := ' order by pzInsKey ASC';


orderby := ' order by pyMinimumDateTimeForProcessing ASC';
Suggest Edit

Published October 10, 2018 - Updated October 8, 2020

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