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Support Article

SPPR_SYS_RESERVEQUEUEITEM_B stored procedure performs poorly

SA-66052

Summary



When reviewing the ALERT log, performance alerts display for SPPR_SYS_RESERVEQUEUEITEM_B standard stored procedure.

Application database is Oracle.



Error Messages



PEGA0005


Steps to Reproduce



Unknown


Root Cause



The standard stored procedure included an incorrect orderby clause.


Resolution



Perform the following local-change:

Provide an updated SPPR_SYS_RESERVEQUEUEITEM_B standard stored procedure.

This update implements the following alteration:

Change the orderby clause used by the stored procedure from:


orderby := ' order by pzInsKey ASC';

to

orderby := ' order by pyMinimumDateTimeForProcessing ASC';
Suggest Edit

Published October 10, 2018 - Updated October 8, 2020

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