Support Article
SSO Authentication Service not invoked
SA-78210
Summary
Error displays on the screen after clicking the Single Sign-on (SSO) URL in the browser.
Error Messages
There has been an issue; Please consult your administrator.
Steps to Reproduce
Click the SSO URL.
Root Cause
The certificates used for the Request signing, had expired.
Resolution
As a local-change, update the certificates.
Published August 15, 2019 - Updated December 2, 2021
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