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Support Article

SSO login does not work

SA-90852

Summary

SSO login does not work. However, Warning popup displays while logging in through browser.


Error Messages


 

IE 6.0 or above is required to successfully run this application 


Steps to Reproduce


 

Log in with URL. 


Root Cause



Portal Type is set as Fixed for the portal selected in SSO access group. Fixed portal is deprecated on Pega 7.

Resolution

Perform the following local-change:
Set the Portal Type to Composite.


 

Published October 19, 2019 - Updated October 8, 2020

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