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Support Article

Stale connection on SMA

SA-24919

SUMMARY

There is increase in database connection number in SMA (Advanced > Database Management) though that many connections are not being used. The details of DB connection show as Stale


ERROR MESSAGES

Not Applicable


STEPS TO REPRODUCE

Not Applicable


ROOT CAUSE

A defect in Pegasystems’ code or rules. Connections are not closed when exceptions are encountered


RESOLUTION

Apply Hfix-28064
 

Published June 25, 2016 - Updated October 8, 2020

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