Support Article

Standard header icons disappearing after screen error message



For the current work object which uses Container layout, if there is a form level error  thrown on screen, then all the top harness buttons vanish.

Error Messages

Not Applicable

Steps to Reproduce

1. Create a harness with container layout only. Check the show container icons.
2. Display the same harness in user portal.
3. Note that it throws an error message on the harness. The icons will disappear.

Root Cause

An issue in the custom application code or rules that, if error display for the form level errors is not kept as default, then it removes the icons attached to the harness.


Set the Error display as default in the harness.


Published August 8, 2016 - Updated August 11, 2016

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