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Support Article

Struct-Email and Struct-Letter advices fail to generate

SA-70553

Summary


 

Struct-Email and Struct-Letter advices which are part of a Financial Adjustment rule fail to generate.


Error Messages


 

Not Applicable


Steps to Reproduce


 
  1. Configure a Financial Adjustment rule with Struct-Letter and Struct-Email advices
  2. Generate the Adjustment

Root Cause


Issue is due to a customized version of the AppCorrCreateStructMsgSTP activity.


Resolution



Perform the following local-change:
  1. Rename the AppCorrCreateStructMsgSTP activity
  2. Use the activity for an Auto Accounting scenario
  3. Revert the changes made in the AppCorrCreateStructMsgSTP activity
  4. Generate the Struct-Email and Struct -Letter advices

Tags:

Case Management

Published January 31, 2019 - Updated December 2, 2021

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