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Support Article

Style sheet elements not applied to PrintView harness orprintout



Developer has added a style sheet to the PrintView harness. However, the styles, particularly borders for values, are not showing consistently for all values in PrintView harness or in the resulting printouts or PDF file.

Error Messages

Not applicable.

Steps to Reproduce

1) In Claims Representative portal, bring up the perform harness.
2) Click Print icon to bring up the PrintView harness.

Root Cause

The root cause of this problem is a defect in customer application code or rules. A needed style attribute was missing from their style sheet.


Add the following attribute to the style sheet where issue persists:

    border-collapse: collapse;

Published January 31, 2016 - Updated October 8, 2020

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