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Support Article

Styling icon issue with standard header



Section header bar does not display the Expand or Collapse icon when using a custom icon. The icon truncates the beginning of the label icon and a down-carat also displays. This occurs after migrating from PRPC 6.1 SP2 to Pega 7.3.1.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to Designer Studio with Pega Smart Investigate application.
  2. Open SIENDUSER skin rule > Container > Standard.
  3. Modify the Collapsed or Expanded border with type as image.
  4. Add custom icons. Verify the header icon and text at runtime.

Root Cause

The default icons are displayed from the font-icon. The pyenduser skin is overwritten or the stylesheets (py-icons) included in the out-of-the-box pyEndUser skin rule which has the font icon, then they are they are not overwritten with custom icons.


Perform the following local-change:

Add the below script in the UserWorkForm.

div.layout-outline-combo_group > .Expanded > .header-bar > * > .icon-openclose::before,
div.layout-outline-combo_group > .Collapsed > .header-bar > * > .icon-openclose::before{
  div.layout-outline-combo_group > .Expanded > .header-bar > * > .icon-openclose{
    padding: 0px;
div.layout-outline-combo_group > .Collapsed > .header-bar > * > .icon-openclose{
padding: 0px;

To add any custom image as an icon for the layout formats, replace the combo_group text in the above script with the format name and add the URL of the icon.


Published February 23, 2019 - Updated October 8, 2020

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