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Support Article

Submit button appears twice in Initiate Reason Code page

SA-14225

Summary



You notice that the Submit button is displayed twice when you go back to the Initiate Reason Code page from the Answer Ancillary Question page.


Error Messages



Not Applicable


Steps to Reproduce

  1. In record code processing, answer an Ancilliary Question.
  2. Return to the Initiate Reason Code page.
  3. Observe two submit buttons on the screen.


Root Cause



A defect in Pegasystems’ code or rules causes the problem.

Resolution



Apply HFix-23239.

 

Suggest Edit

Published September 24, 2015 - Updated October 8, 2020

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