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On submitting assignment error occurs when processing child



On submitting an assignment, error occurs during the processing a child case.

Error Messages

Exception with pzmapcases

Steps to Reproduce

Not Applicable

Root Cause

An issue in the custom application code or rules.
The error occurred due to data discrepancy in the parent case data. The current case where the error occurred, belonged to a parent case with data discrepancy. Child cases with invalid keys (without pyID) were present in the pxCoveredInsKeys of the parent.


Perform the following local-change: 

1. Create an activity in the invalid pxCoveredInsKeys class,

  • Obj-Open-By-Handle (pass the pzInsKey of the pxCoveredInskey without pyID)
  • Property-Set (set  pyID)
  • Obj-Save (with write now)

2. Create an activity in the parent class,

  • Obj-Open-By-Handle (pass the pzInsKey of the Parent case)
  • Property-Set (Set pxCoveredInsKey(x) ('x' is the index of the incorrect pxCoveredInsKeys). Set pxCoveredInsKey with the correct pzInskey with pyID)
  • Obj-Save (with write now)

Published March 25, 2020 - Updated December 2, 2021

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