Support Article

SubScriptPromptInput comes up on Review harness



User is opening the Manage link on any of the work parties in Case Manager portal and trying to select the Operator ID.

After selecting the Operator ID, if the user presses Enter key then the SubScriptPromptInput section getting called unexpected and displays in review harness.

Error Messages

Not Applicable

Steps to Reproduce

1. Open any work parties screen and click the Manage link.
2. In the newly opened model window, select any one of the one of operator ID.
3. Place a cursor and press Enter button. Then observe SubScriptPromptInput section on Review harness unexpected.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change steps:

In Operator ID cell properties > Action Tab > Add the Enter Key for an event like below:

Published April 12, 2017 - Updated May 2, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.