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Support Article

Summary Report Drill Down - Label is 'Empty' for 'All'



When running a summary report, a row with the label ALL is present at the top of the result list. On clicking this row, the dropdown report displays all the results; however, the label displays 'Empty'.

Error Messages

Not Applicable

Steps to Reproduce

  1. Run a Summary report with a row labeled ALL on top of the result list.
  2. Click this row. The dropdown report displays all the results. However, label displays as Empty.

Root Cause

A defect in Pegasystems’ code or rules.


Empty breadcrumbs display from the pzRRBreadCrumb control. When the strFilterValue is 0, it displays as Empty. The filter is not applied for ALL and Count. The strFilterValue displays when the Count is 1.

    if(strBreadCrumbText.length() == 0){

Save As the above rule to the application ruleset and change the pyCaption localization value.

Published October 7, 2018 - Updated October 8, 2020

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