Support Article
Summary reports not recognized as tables by JAWS
SA-55941
Summary
When using JAWS to read summary reports, JAWS does not recognize the summary view as a table.
Error Messages
Not Applicable
Steps to Reproduce
- Enable accessibility and use Internet Explorer 11 browser with JAWS17.
- Launch the Case Manager portal and select Reports.
- Select any Summary report and listen to the table displayed using the JAWS table shortcut.
Root Cause
A defect or configuration issue in the operating environment.
Resolution
Update to JAWS18. JAWS18 can recognize the table for summary reports through its shortcut (Ctrl + Insert + T).
Published July 23, 2018 - Updated October 8, 2020
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