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Support Article

Summary view reports not displaying data in Chrome



Summary view reports do not display data in Chrome. 

Error Messages

Not Applicable. 

Steps to Reproduce

 In Chrome browser, run certain reports which take parameters under Reports menu with parameters screen is blank.

Root Cause

Issue was caused by custom activity. A custom button was configured which was calling a custom harness (non-auto generated) containing "windows.navigate" - this was not getting executed correctly. It is a known issue with Chrome browser. And it is not a Pega product bug but a generic Chrome issue.


Windows.navigate is not supported with Chrome. Thus, issue gets resolved after removing call to this API.

Published March 18, 2016 - Updated October 8, 2020

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