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Support Article

Summary view reports not displaying data in Chrome

SA-19970

Summary



Summary view reports do not display data in Chrome. 


Error Messages



Not Applicable. 


Steps to Reproduce



 In Chrome browser, run certain reports which take parameters under Reports menu with parameters screen is blank.


Root Cause



Issue was caused by custom activity. A custom button was configured which was calling a custom harness (non-auto generated) containing "windows.navigate" - this was not getting executed correctly. It is a known issue with Chrome browser. And it is not a Pega product bug but a generic Chrome issue.
 

Resolution



Windows.navigate is not supported with Chrome. Thus, issue gets resolved after removing call to this API.

Published March 18, 2016 - Updated October 8, 2020

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