Support Article

Summary view rule is not rendered properly in UI



After upgrading from PEGA 6.1 to PEGA 7.1.7 , when the user tries to show a summary view rule in UI, it is not showing up appropriately. Summary View rule is displaying in part of the portal screen though it has enough screen space. Also user is getting a vertical scroll bar while displaying the rule. User is using IE 11 browser.

Error Messages

Not Applicable 

Steps to Reproduce

  1. Configure summary view report in a chart control.
  2. Execute the flow to display the summary view report.
  3. Observe the reported behaviour.

Root Cause

The user was using chart control to display summary view, it renders in an iFrame which is getting resized by javascript at run-time in IE11 browser resulting in rendering of summary view report over half screen only.


  1. Create a custom control.
  2. Add below code, it invokes an activity to load the summary view with a desired height and width.

<iframe name ='parent' frameborder ="1" height = "200%" width ="200%" scrolling="yes"
src = "?pyActivity=Rule-Obj-SummaryView.ShowView&ViewClass=XYZ-ABCD-UNU0-Data-Shared-Reports&ViewPurpose=PurposeOfSummaryViewReport &ViewOwner=ALL&pyAction=Refresh"></iframe>

Published October 28, 2016 - Updated November 5, 2016

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