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Support Article

SummaryView report asking flash( upgrade in Pega mobile



User has configured a summary view report, while accessing the report through Internet Application Composer (IAC) or mobile, then system asking Flash upgrade to view the report. 

Error Messages

Not Applicable.

Steps to Reproduce

1. Configure a SummaryView report with charts in a portal.
2. Access the portal in mobile.

Root Cause

A software use or operation error :
Flash is not supported by mobile, which is what interactive summary view charts use.


Perform the following local-change:

After replacing the SummaryView reports with ReportDefinition, then it works as expected.


Published April 27, 2016 - Updated October 8, 2020

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