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Support Article

Survey pages left on clipboard when using PegaSurvey 7.1 ML3

SA-45118

Summary



When using PegaSurvey 7.1.3, for each question answered there is a page "Survey_questionname" (questionname is the name of the question answered) left on the clipboard. These pages consume memory but are no longer needed after the survey.


Error Messages



Not Applicable


Steps to Reproduce

  1. Use Pega Survey.
  2. Check the clipboard after a survey is conducted. There are multiple "Survey_questionname" pages in the "User Pages" section.

Root Cause



The Pega code was not removing the pages.

Resolution



Upgrade to Pega 7.3 code to remove the pages.

Published March 9, 2018 - Updated October 8, 2020

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