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Support Article

Survey text areas are not wrapping on review screen



User has a survey question of answer type text area. The text in the text area wraps while in perform harness and does not when in review.

Error Messages

Not Applicable

Steps to Reproduce

1.Create a survey with text area.
2.Enter a text with more than 2000 characters.
3. Resolve the Survey and go to the review screen.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

1. Perform a "Save-as" of the rule SimpleQuestionFreeformTA in your application rule set
2. Enable the word-wrap checkbox for the text area controls.
Note : Layouts 2 and 3 are for Questions which have answer layout "Question and answer adjacent to each other". Layouts 4 and 5 are for Questions which have answer layout "Question above , answer below".
3. Resave ALL questions which are affected by the issue.

Published March 25, 2017 - Updated December 2, 2021

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